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TERMS OF DELIVERY
Our company Kalian 17 EOOD offers free shipping on selected items you that only applies to retail purchases to any location in the Republic of Bulgaria if the ordered goods are worth over 100 leva.The free shipping is only working days to nearest of the receiver location office of the couriers Econt or Evropat. Retail customers pay only the price of the goods advertised on the site!
If the ordered goods are worth less than 100 lev, the client pays the contract value plus the value of the courier service.
The ordered products are delivered COD to the address specified by the customer by courier Econt. The customer pays the goods in cash to the courier at the time of receipt.
Personal data of customers will only be used to carry out the delivery of goods ordered by them in accordance with the Personal Data Protection Act and the Consumer Protection Act.
While filling boxes for delivery, you'll see an empty field 'Notes'. You may mention convenient day delivery or else your requirement and if possible we will comply with it.
Delivery is within 24 hours to 4 days after the order except holidays. Possible delays for which you will be notified by our staff.
RIGHT TO CLAIM
According to the law on consumer protection and trade rules, the consumer is entitled to claim at:
• identified deficiencies
• defects of the commodity
• incomplete commodity
• non-compliance with the ordered goods
The claim is put in place before the courier at the time of receipt of goods.
In bringing a claim the consumer may return the courier contract without paying for transport services.
Company Kalina 17 is not responsible for the depletion of quantities of an item, as in the case of delayed shipment due to lack of availability, waiting for new import a new batch of production or delay in delivery by the manufacturer.
In the event that it can not be provided the desired item or provide a delay of completion of the contract, you will be informed by phone call or email and if possible will be offered alternative items.
All prices include VAT.
The prices of all products listed are only valid for online orders and delivery by courier!